Called an HVAC company over a month ago (May 8) to schedule an A/C tuneup. The earliest availability they had was today, June 10. We’re not having any issues with the A/C, so that was fine. They confirmed the appointment last night via text, and we were all set to have them come out today.
Got a text this morning that “due to a high volume of emergency’s” (sic), they can’t come this morning, and to call them to reschedule. No big deal, things happen. I called to reschedule, and the earliest appointment they had was…July 10.
So it took over a month to get the initial appointment, they cancel that appointment the morning of, then can’t find a single slot to reschedule for another full month. And the cherry on top of this is that I wrote them a quick note on their website’s “Contact Us” form to let them know my frustration. That message bounced as undeliverable.
Needless to say, I'll be looking for a new HVAC company.
When darkness veils the world, four Warriors of Light shall come.