Unilever
Consumer goods giant Unilever, a maker of branded soaps, foodstuffs and personal care items and also one of the world’s biggest online advertisers, has fired a warning shot across the bows of social media giants by threatening to pull ads from digital platforms if they don’t do more to mitigate the spread of what it dubs “toxic” online content — be it fake news, terrorism or child exploitation.
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The remarks echo comments made last month by UK prime minister Theresa May who singled out social media firms for acute censure, saying they “simply cannot stand by while their platforms are used to facilitate child abuse, modern slavery or the spreading of terrorist or extremist content”.
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Online ad giants Facebook and Google have increasingly found themselves on the hook for enabling the spread of socially divisive, offensive and at times out-and-out illegal content via their platforms — in no small part as a consequence of the popularity of their content-sharing hubs.
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Facebook’s 2016 dismissal of concerns about fake news impacting democracy as a “pretty crazy idea” has certainly not aged well. And CEO Mark Zuckerberg has since admitted his platform is broken and made it his personal goal for 2018 to “fix Facebook“.
Both companies faced a growing backlash last year — with a number of advertisers and brands pulling ads from YouTube over concerns about the types of content that their marketing messages were being served alongside, thanks to the programmatic (i.e. automatic) nature of the ad placement. The platform also took renewed flak for the type of content it routinely serves up to kids.