Reboot Loop :(

morlac · Post by **morlac** » Thu Jan 27, 2005 9:57 am

Help!
My home pc seems to be stuck in a 'reboot loop'.

Problem:
Computer boots fine untill the win xp loading screen. It will load normally from that then goto a blank screen, load for a second before rebooting itself...again and again and again.

Causes?:
Was doing some matienacne on it before work this morning. Ran spybot, then adaware. Checked for and installed latest win security update. Then updated norton antivirus via the 'live udate'. It neeed new definitions and something core something?(only word I remeber was core). After that update it wanted to reboot and thats when the problem started.

Solutions?:
Im stumped. Thanks in advance for any help.

$iljanus · Post by **$iljanus** » Thu Jan 27, 2005 11:28 am

Were you able to boot into safe mode without problems?

godhugh · Post by **godhugh** » Thu Jan 27, 2005 11:50 am

Try getting into safe mode and then if that doesn't work try to restore to your last known good configuration.

morlac · Post by **morlac** » Thu Jan 27, 2005 11:57 am

Yea im thinking a safe boot and a system restore should do the trick. Only way I know to boot in safe mode is by having Norton System Works in my drive on start up. I know there is some kinda 'F' key command too but cant remebr which. Unfortunattly I had to leave for work, so my experiments were cut short.

edit: google says f8 for safe mode.

morlac · Post by **morlac** » Thu Jan 27, 2005 6:09 pm

Ugg. Safemode no good still stuck in loop. Open for any more suggestions before I nuke it from orbit.

edit : starting from last known good configuration failed as well

.

morlac · Post by **morlac** » Thu Jan 27, 2005 6:54 pm

After stopping automatic restarts after fatal eror im given the following blue screen.

STOP: c000021a {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0x0000135 (0x00000000 0x00000000).
the system has been shut down.

LawBeefaroni · Post by **LawBeefaroni** » Thu Jan 27, 2005 7:09 pm

morlac wrote:After stopping automatic restarts after fatal eror im given the following blue screen.

STOP: c000021a {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0x0000135 (0x00000000 0x00000000).
the system has been shut down.

Here's Microsoft on STOP: c000021a.

Also try a google for "STOP: c000021a." Be prepared to dig a bit though.

is_dead · Post by **is_dead** » Fri Jan 28, 2005 2:30 am

Do you have a knoppix cd? worth a download and burn, at least get your files and emails, test the c drive.

Kasey Chang · Post by **Kasey Chang** » Fri Jan 28, 2005 3:09 am

Unplug stuff and start removing memory until it stops.

morlac · Post by **morlac** » Fri Jan 28, 2005 8:12 am

I got the PC from a local shop, like 3 minutes away local

. I cried Uncle at about 6:30 and took it to them. It still being under warrenty and all I ddint want to mess with the innards.